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MOM Licensed

Lic No: 17C8901

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12-Month Guarantee

Free replacement

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10+ Years Experience

Since 2016

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3 Nationalities

Filipino ยท Indonesian ยท Myanmar

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Full Paperwork

We handle everything

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Eldercare Helpers

Compassionate Eldercare Helpers in Singapore

We match families with helpers who bring patience, consistency, and genuine care to looking after elderly parents or family members recovering at home.

What's Included

Everyday support that matters

Mobility & Daily Assistance

Support with walking, transfers, dressing, and other daily activities for elderly family members or those recovering at home.

Medication & Routine Reminders

Helpers who can keep track of medication schedules, appointments, and daily routines your family member relies on.

Companionship

Someone present throughout the day for conversation, company, and a watchful eye, not just task completion.

Meal Preparation

Meals prepared with dietary restrictions and preferences in mind, coordinated with your family's guidance.

How We Match

What we look for beyond the task list

Eldercare is personal. We shortlist candidates based on more than just experience.

Household Fit

We consider your home environment and daily rhythm, not just the care tasks, when shortlisting candidates.

Routine Support

We look for helpers comfortable maintaining consistent routines, since predictability matters greatly in eldercare.

Patience

Eldercare requires a different temperament than general housekeeping; we prioritise candidates who show patience and steadiness.

Communication

We favour helpers who can communicate clearly with both the elderly family member and the rest of the household, including updates on how the day went.

After Placement

We stay involved

Eldercare arrangements often need adjusting as needs change. We check in after placement and back every eldercare placement with our 12-month replacement guarantee, so you're never stuck if the fit isn't right.

Common Questions

Eldercare FAQ

Can helpers assist with mobility and medication reminders?

Yes, we match candidates with experience in mobility assistance, medication and appointment reminders, and general daily care routines.

What if my family member's needs change over time?

Eldercare arrangements often need adjusting. We check in after placement, and every eldercare placement is backed by our 12-month replacement guarantee.

Is eldercare covered under the replacement guarantee?

Yes, like all our placements, eldercare helpers are backed by a 12-month replacement guarantee if the fit isn't right.

Common Questions

Eldercare helper FAQ

What can an eldercare helper do that a general helper can't?
An eldercare-matched helper is selected specifically for patience, calm temperament, and comfort with personal care: bathing, toileting, mobility assistance, and medication reminders. We ask specifically about these during shortlisting, rather than assuming a standard helper can adapt.
Does the helper need a nursing qualification?
No, for daily care support, a nursing qualification isn't required. What matters is temperament, prior eldercare experience, and the ability to follow a routine and report changes to the family. For medical procedures, you'll need a trained nurse.
What if my parent's condition changes over time?
We factor this in upfront. We ask about current and expected care needs so we can place a helper who has the capacity to grow with the role. Our 12-month replacement guarantee also covers situations where care needs change significantly.
Can one helper manage both housework and eldercare?
Yes, in most cases, especially for early or moderate care needs. We'll be honest with you if the workload seems too heavy for one person, as overloading a helper is a common reason placements fail.
How do I know if the helper is suited for someone with dementia?
We ask targeted interview questions specifically about memory care: how they'd respond to repetition, confusion, or resistance. See our guide on dementia care helpers for more detail.

Let's find the right eldercare helper for your family

Speak with Norma about your family member's needs and daily routine.