What Makes a Good Match Between Employer and Helper
Experience matters, but it's rarely the deciding factor in whether a placement lasts. Here's what we've learned actually predicts a good match.
Matching daily routine, not just skills
A helper skilled in eldercare but unused to an early-rising, structured household may still struggle if the pace doesn't fit. We match on rhythm, not just résumé.
Communication style and language comfort
Some families want detailed daily updates; others prefer quiet independence. We ask about this directly rather than assuming.
Household composition fit
A household with young children, elderly parents, and pets needs a different kind of adaptability than a working couple's condo. We factor in your actual home life, not a generic profile.
Being upfront in the interview
The best matches happen when employers are honest about house rules and expectations during the interview, not after the helper has already started.
Why we shortlist 2-3, not just one
A single recommendation limits your ability to compare fit. We shortlist a small set of genuinely suitable candidates so you can choose based on the actual conversation, not just a profile sheet.
Let's find your match
Tell Norma about your household and we'll shortlist candidates who actually fit.